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Open Campus Soft Skills Module 5A – Attendance In The Workplace

October 23, 2019


[MUSIC PLAYING] PROFESSOR: Welcome to Open
Campus Soft Skills course, module five, attendance
in the workplace. In this module, you will
learn the definition of workplace attendance,
and discuss time on the job. When we talk about
attendance on the workplace, we’re referring to being
present at the workplace, and available to
perform job duties. There are two key areas of
attendance in the workplace, time on the job, and
time away from the job. For the purposes
of today’s module, we will focus on
time on the job. Time on the job, we’re talking
about punctuality, as well as shift changes. First, punctuality. Punctuality is the ability
to arrive on or before time. And in this case, arriving
to work on, or before, time. When we think about
punctuality and its impact, it helps to create a sense of
professionalism and dedication to your job. When you arrive to
work on time, you are showing that you
have a level of respect for the job that you
hold, and that you are not only professional,
but you are committed to the success of the company. When you have
business appointments, being punctual and on time,
it is a personal reflection of your professionalism,
but it is also a reflection of the
company that you represent. Also punctuality, it helps to
enhance the work environment. When you are on time, your
coworkers are on time, you all are ready for a
successful day of work. When you are tardy, or
extremely late for work, or don’t show up to work,
that can develop, especially if it’s repeated
over and over again, it could develop a
sense of resentment. And it could impact
the environment. It could become very
hostile in the workplace. So being punctual, it’s not
just about you as a worker. It can trickle down, especially
when you are not punctual, it could trickle down
to your coworkers. And lastly,
punctuality, it helps to minimize stress on the job. Because when you arrive
on or before work, you’re able to map out
your day, get everything that you need in order
and in place for you to be able to conduct
the business of the day, and do your job properly. Also it helps to keep stress
down from your coworkers, because when you are ready,
set, and ready to go, things will flow. You are less stressed,
and your coworkers are less stressed as well. So being ready, being
prepared, all of that is a part of punctuality. Here are a few tips
for being punctual. First develop a system
for your departures. Prepare the night before. That means get your
garments and your wardrobe ready for the next day,
pack your bag, any paperwork or things that you
need to take with you. Go ahead and prepare those
things ahead of time. Also put those things
by the front door, or by your entrance when
you’re leaving the home, so that everything
that’s of importance that you’re needing
for the next day, you can go ahead and put them,
of course, in place by the door as well. Also, plan ahead for
bad weather or traffic. Commit to being 15
minutes early to work. Commit to being
15 minutes early, meaning you’re going to leave
home en route to work early. Give yourself that
little window of time. And also give yourself
plenty of time to arrive to your destination
so that you will be punctual. That means if your regular
commute is about 30 minutes, give yourself, especially
on a bad weather day, or if you are aware
of any traffic alerts, give yourself an additional
20 to 30 minutes so that you can safely, and punctually,
make it to work. So that’s why it’s extremely
important that you map out your day in advance, that
you are aware of any weather or traffic considerations, and
that you give yourself added time so that you can make
it to your destination in a timely manner. Also, develop
positive time habits. Set your alarm 30
minutes early, and get up the first time it rings. Avoid and resist the temptation
to press the snooze button. Also, change the
time on your watch to at least five
minutes ahead of time. And in fact, you can
surround yourself with time pieces, clocks,
watches, your cell phone, or any of your laptop or
technological devices. Make certain that
you are on point and on the pulse of time in your
home, as well as the workplace. And write down and
review your scheduled for the next day, your
calendar, in advance. Give yourself just sort
of like a little rundown of what your day is
going to look like, so that way you know how to
build in the necessary time to be punctual, and to
arrive to your appointments in a very good amount
of time, and to be considerate of other people. And also, don’t overbook
or over-commit yourself. If you see that you have
a very tight calendar and your schedule
for a day is packed, resist the temptation to take
on another responsibility, to take on another appointment. It is better to not schedule the
appointment on a already packed calendar day, and move
it to another day, than to pencil someone
in, and still be late, not arriving on time. Because again, when we’re
talking about professionalism, when we’re talking
about the workplace, you want to make certain that
you shine to your best ability. And overbooking
and over-committing is one of the ways that
you can prevent success, that you can create
the wrong impression, and we always want to make
a good first impression. Next punctuality tip is
to develop a new attitude about time. As you can see, you want
to be able to acknowledge that you tend to be late. It’s OK that you’re
late, the thing is, is that you have a
habitual tendency to be late, especially it’s OK when
you acknowledge it. What’s not OK is when you
don’t acknowledge the fact that you’re late, and you want
to create excuses in your head, and think that it’s OK
to continually be late, and provide excuses
to other people. So in developing a
new attitude, one of the first things that you
can do is to acknowledge it. State the fact that you have
a problem with being late, but you want to work on it. And notice how your lateness
affect others in the workplace. Also make punctuality a
non-negotiable, a core value. That means you are
going to commit yourself to establishing a
goal, to establishing a routine, and a way of
life for doing business, that you want to be on time. There’s a saying that to
be on time is to be late. You want to be on time
or ahead of time so that you are ready for
success in the workplace. And also, it helps
you, punctuality, it helps you to enjoy peace
of mind of being punctual. What that can bring you, that
is what this new attitude, you have a sense of peace. Because you know
that you’re on time, you don’t have
this added stress, a feeling rushed, a feeling kind
of off kilter and out of sync. It will give you, punctuality,
will bring you a peace of mind. Shift changes. When we think about shift
changes in the workplace, as it relates to time,
it’s the adjusting of one’s work schedule. Meaning if you tend
to work the day shift, there may be a change
in the workplace, where if there is new ownership,
or there is a consolidation, and some of the employees
have been let go of, then that means that the smaller
group of remaining employees will have to make adjustments,
possibly, in their scheduled time to work. So you want to be able to, when
you’re looking at and dealing with shift changes, note that
often times shift changes can be created to satisfy the needs
of the company, the employer, and/or the employee. Also, with shift changes, it
can impact the employees body clock, as well as the attitudes. If you have been routinely
used to going to bed at 8 PM, getting up at 6:00 PM to
be to work for 8 a.m., and then everything is
flipped topsy turvy, that’s going to impact
your body clock. If you’d been doing
that same work schedule, going to sleep at
a certain time, getting up at a
certain time, being at work at a certain time,
and it changes from daytime to nighttime, know
that your body clock is going to be impacted by that. And that’s also your attitude
can be impacted by the shift change as well. So that’s why it’s important
that we have good attendance, because with good
attendance, it helps to ensure that the work
schedule is not interrupted, meaning when the day
shift is leaving, and the night
shift is coming on, when people are
present and accounted for with good attendance,
especially punctuality, there will not be a gap in the
performances of the company. Things will continue
to work seamlessly. With shift changes,
here are some tips when we’re looking
at shift changes, how it affects the time on the job. Try to keep your same sleep
and wake times each day, even when you’re off work. For new shifts, adjust your
sleep and wake time gradually. Give yourself at least
three days ahead of time. And last but not least, when
there is a shift change, you want to seek the
support of your family. By having them to be
involved in the times that you go to bed,
especially if you’re sleeping in the daytime, and the
rest of your family is up, you want to seek their
support in knowing that these are times that you
really need it to be quiet. You need things to be really
peaceful and quiet so that you can get some good rest to
be able to perform your work duties. Also with seeking
your family support, they can help with
preparing your meals, they can help with being
your family alarm clock, in case you want to
hit the snooze button. You can have your
family members to be a part of that
process of helping you to make that transition. For part one of
module five we’re going to have also
some resources for you to look at regarding
attendance in the workplace. And there will be a quiz five
for the full module five. Until part two,
have a great day. [MUSIC PLAYING]

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